Booking Terms and Conditions
All bookings made through Antalya Tour World adhere to the regulations outlined by the Turkish Travel Agencies and comply with the latest Consumer Protection Laws, aligning with European Union standards for consumer rights.
Payment Terms
Payments for excursions, tours, and services can be made online. All payments, whether made online or upon arrival, include Value Added Tax (VAT).
Deposit Payments
Certain tours or multi-excursion packages require a deposit payment at the request of the tour operators. Depending on the specific tour, a deposit of 10%, 20%, 30%, 40%, or 50% may be necessary. After your deposit payment is processed online, an electronic ticket with detailed payment information will be sent to you.
Changes to Booked Tours
At Antalya Tour World, we strive to accurately depict all tours and services offered on our website. However, we reserve the right to make changes to tour programs or service details without prior notification due to unforeseen circumstances or operational necessities.
Cancellation and Refund Policy
Cancellations requested within 3 days before the tour date are eligible for a 50% refund.
Unfortunately, no refund is possible for cancellations made within 2 days of the tour or on the tour date itself.
Modifications by the Customer
Should you wish to modify the date of your tour or switch to a different available tour, please notify us at least 2 days before your original booking date. We are happy to assist in finding a suitable alternative, and no additional fees will be charged for making this adjustment.
Passport and Visa Requirements
If your booked tour involves traveling from Turkey to Greece, a valid passport is required. EU citizens do not need a visa for such excursions.
Complaints and Resolution
Your satisfaction is paramount. If you experience any issues during a tour, please immediately inform the accompanying staff member or contact us via email. We aim to respond promptly and resolve concerns effectively.
If a dispute arises that cannot be resolved amicably, jurisdiction will revert to the governing laws and regulations of the country where the tour is conducted. By booking services through Antalya Tour World, you acknowledge and agree to abide by the laws and jurisdiction applicable to the country where the service is provided.