This Privacy Policy describes the types of information we collect, how we collect it, and how we utilize it to enhance your experience.
Personal Information We Collect
“Personal information” refers to details such as your full name, contact information, travel preferences, and any special needs, dietary restrictions, or disabilities that you or someone on your behalf provide to us. We gather this data when you inquire about our services, communicate with us, or book with us. It is your responsibility to inform all individuals included in your booking about this Privacy Policy and to obtain their consent for managing their data.
How We Use Your Information
We use your personal data primarily to manage your bookings effectively and to communicate essential updates about your reservations or our services. Additionally, with your explicit consent, we may periodically contact you by email, phone, or text message to request feedback about our website or services or to inform you about new services, special offers, and promotions that could interest you.
Protection and Confidentiality of Your Data
Your personal data is securely stored in our confidential database. We never share your personal details with third parties unless explicitly authorized by you or necessary for delivering the services you’ve booked. Please note that for credit card transactions, card numbers are processed securely and not stored in our database.
Updating Your Information
We strive to keep your information accurate, complete, and up-to-date. If there are any changes to your personal information or preferences, please notify us promptly to ensure the most accurate and personalized service possible.
Cookies and External Links
Our website utilizes cookies, which help us recognize your device but do not personally identify you. You have the option to disable cookies through your browser settings, but please be aware this might limit your ability to fully use certain features on our website, including the booking process.
Additionally, our website may feature links to external sites that are not operated by us. We do not control these external websites and are not responsible for their content, privacy policies, or practices. We encourage you to review the privacy statements of these external sites when visiting them.
Security Measures
We employ robust and reasonable security protocols to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction.
Policy Changes
We reserve the right to modify this Privacy Policy at any time. Updates will be clearly posted on our website or provided upon request. Regularly reviewing this policy ensures you stay informed about how we protect your privacy and manage your personal information.